Terms of service

Welcome to House of Sash. By accessing or purchasing from our website, you agree to the following terms and conditions. Please read them carefully.

1. General

By using our website or placing an order, you agree to be bound by these Terms of Service. House of Sash reserves the right to update or modify these terms at any time without prior notice.

2. Products & Orders

• All our products are handmade and crafted with care. Slight variations may occur and are not considered defects.

• Orders are confirmed only after successful payment.

• We reserve the right to cancel or refuse any order at our discretion (e.g., due to product unavailability or payment issues).

3. Pricing

• All prices are listed in INR and are inclusive of applicable taxes unless otherwise mentioned.

• Prices are subject to change without prior notice, but you will be charged based on the pricing at the time of order placement.

4. Shipping & Delivery

• Delivery may take up to 7 business days from the date of order, depending on the product.

• Shipping is free across India.

• Customers will be provided with tracking details once the product is shipped.

5. Exchanges & Store Credit

• We allow one-time size exchange within 24 hours of delivery, subject to availability.

• We do not offer returns but will provide store credit valid for one year in applicable cases.

• Customers are responsible for the shipping costs involved in exchanges.

6. Intellectual Property

All content on our website (images, text, design) is the property of House of Sash and may not be used without permission.

7. Privacy

Your personal information is handled as per our [Privacy Policy].

8. Governing Law

These terms shall be governed by and interpreted in accordance with the laws of India.

For any questions regarding our Terms of Service, please contact us at sash22081@gmail.com.